FAQ

Do you test for heavy metals?
As part of the Informed Sport program, we are required to conduct both initial and annual heavy metal testing on our raw materials via an independent third party.

For our plant protein, we ensure our products have heavy metal concentrations below the following

Cadmium ≤0.20ppm
Lead ≤0.5ppm
Arsenic ≤0.5ppm
Mercury ≤0.1ppm

For our whey-based proteins, we ensure our products have heavy metal concentrations below the following

Arsenic <0.020ppm
Antimony <0.010 ppm
Cadmium 0.0031 ppm
Lead <0.010ppm
Mercury <0.010 ppm
Tin <0.030 ppm

Please feel free to reach out with any further questions.

What does Informed Sports Certified mean?
Informed-Sport Certification means that our products are batch-tested for banned substances and are trusted by athletes for quality and safety.

Every batch of the product is tested before it can be sold.

Where are your products made?
Our products are proudly manufactured in New Zealand and Australia under a strict quality system within a GMP-certified facility.

Are your protein powders safe for pregnant or breastfeeding women?
While many of our products contain high-quality ingredients, we recommend consulting with your healthcare provider before using supplements during pregnancy or breastfeeding.

What is the best time to consume protein powder?
Post-workout is ideal for muscle recovery, but it can also be used between meals or as a snack. It depends on your routine and goals.

How do protein supplements differ from whole food protein sources?
While whole foods provide additional nutrients like fiber, vitamins, and minerals, protein supplements offer a concentrated source of protein with minimal preparation. They can be particularly useful when whole food options are limited or when quick protein intake is necessary.